Service Level Agreement
Making an LED purchase is a significant decision, managing service and support is just as important. Do you have a solution for supporting your new system? Does you business require a service support system for hardware purchases? Do you have internal personnel or an integrator relationship for supporting your new technology? That is why you should consider a Service Level Agreement.
At NanoLumens we take support seriously and offer a best-in-class SLA program that covers troubleshooting, authorized technicians and the change in electronic components, plus over the phone technology support.