With three ways to reach us, we're standing by to assist you in all your support needs.

nanolumens support

At NanoLumens we take support seriously and offer a best-in-class warranty and SLA program that covers troubleshooting, authorized technicians, and the change in electronic components. SLA support gives 24 hour phone support, including remote screen diagnostics and field support 24 hours from issue determination. Our standard warranty is unlimited phone support from 8 am to 5 pm EST.

Submit an issue

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The fastest way to contact support is to call us. Please have your case number if applicable

Contact us

Not urgent? Send us an email with your challenge and we'll be back in touch.